Quality of Service Reports

Increase ARPU, Add Applications and Ensure Policy, QoS and Security
sponsored by Mu Dynamics
PRESENTATION TRANSCRIPT: Recent rulings around Net Neutrality and Lawful Intercept are enabling service providers to take more control over the applications running on their networks. But, due to Facebook and Twitter, operators are struggling to test these policies.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Mu Dynamics

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

Whitepaper: Multicasting, TAP and Data Aggregation for Telecom
sponsored by Gigamon
WHITE PAPER: SoIP providers can no longer ignore the harsh business reality of providing a fixed-income service while accommodating ever-growing monitoring demands. Read this paper to learn how Data Access Network (DAN) has emerged as the "Best Practice" data access and network monitoring architecture for cost-effective DPI monitoring.
Posted: 06 Jul 2009 | Published: 06 Jul 2009

Gigamon

Delivering Storage Quality of Service with Oracle Pillar Axiom 600
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this white paper, you will discover an Oracle storage technology designed from the ground up to deliver business-critical, guaranteed quality of service consistent with the business value of the application and its data.
Posted: 16 Jul 2013 | Published: 30 Sep 2011

Oracle Corporation UK Ltd

Solution Brief: SAP and Blue Coat
sponsored by BlueCoat
WHITE PAPER: Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
Posted: 08 Apr 2011 | Published: 07 Apr 2011

BlueCoat

IP Telephony from A-Z -- The Complete IP Telephony eBook
sponsored by ShoreTel - OLD
EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: 19 May 2009 | Published: 31 Dec 2007

ShoreTel - OLD

Success with Static Analysis for Security: Why Code Audits Fail
sponsored by Parasoft Corporation
WHITE PAPER: This paper explains why and how to apply static analysis tools in the context of a policy-based security process that not only prevents security vulnerabilities, but also focuses on SDLC productivity.
Posted: 01 Apr 2009 | Published: 01 Apr 2009

Parasoft Corporation

Presentation Transcript: Enabling IT Transformation and Agility without Compromise
sponsored by Hewlett-Packard Company and AMD
PRESENTATION TRANSCRIPT: In today's current economic downturn, it's critical for IT pros to be able to do more with less without compromising quality of service. This presentation transcript will explain how to do more with your available resources to increase infrastructure efficiency.
Posted: 13 Aug 2009 | Published: 13 Aug 2009

Hewlett-Packard Company and AMD

The Oracle SOA Governance Solution
sponsored by Oracle Corporation
DATA SHEET: Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation

Tackling the Top Five Network Access Control Challenges
sponsored by Juniper Networks, Inc.
WHITE PAPER: In this document we explore five common networking challenges that enterprises face—network protection, guest user access, network visibility and monitoring, application access control, and identity-based Quality of Service (QoS)—and discuss how UAC can be used to address each
Posted: 28 Mar 2011 | Published: 28 Mar 2011

Juniper Networks, Inc.