WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
WHITE PAPER:
The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
CASE STUDY:
Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers.
WHITE PAPER:
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
CASE STUDY:
The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
WHITE PAPER:
This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
PRODUCT LITERATURE:
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
