Computer Support Services Reports

MicroScope – June 2020: The surge in home working
sponsored by MicroScope
EZINE: The shift by many to home working has created opportunities and challenges for the channel as it looks to help customers through the changes. Also discover the importance of diversity in your workforce, and how Covid-19 is affecting IT events
Posted: 08 Feb 2021 | Published: 05 Jun 2020

MicroScope

EMC VSPEX End User Computing
sponsored by EMC & Arrow
WHITE PAPER: These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.
Posted: 09 Oct 2013 | Published: 01 Jun 2013

EMC & Arrow

BMW Takes Remote Control: Automating Enterprise Management with Intel Active Management Technology
sponsored by Intel Corporation
CASE STUDY: Evaluation tests from BMW revealed that by integrating Intel® Active Management Technology, BMW could significantly increase its remote management capabilities and further strengthen security.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

MAXIMISING POWER EFFICIENCY WITH DELL OPTIMIZER
sponsored by Dell Technologies and Intel
WHITE PAPER: Finding the optimal balance between performance and power efficiency is key in getting the best from your hardware. By allowing you to customise your PC’s thermal management settings, learn how Dell Optimizer can ensure you better runtime efficiency in performance per watt for your workload.
Posted: 26 Apr 2023 | Published: 26 Apr 2023

Dell Technologies and Intel

Introducing Dell 12th Generation PowerEdge Servers
sponsored by Dell, Inc. and Intel®
VIDEO: This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.
Posted: 26 Jul 2012 | Premiered: 05 Mar 2012

Dell, Inc. and Intel®

Simplified Solutions to Common IT Scenarios
sponsored by SmartDeploy
WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

PCs as Strategic Assets
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.
Posted: 17 Aug 2010 | Published: 01 May 2009

Dell, Inc. and Intel®

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute