EZINE:
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.
EZINE:
Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.
ANALYST REPORT:
Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.
EGUIDE:
Is your organization considering adopting cloud video conferencing tools? The benefits of video conferencing are apparent and measurable. Learn about them in this expert guide. Also, explore the 5 steps to help ensure a successful video conferencing strategy.
EGUIDE:
Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
EGUIDE:
This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
EGUIDE:
In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
EBOOK:
UC technology integrates applications to ensure seamless communication no matter which device the user chooses. This buyer's guide covers everything you need to know about unified communications platforms, including a final product roundup to choose the best software for your company's needs.
CASE STUDY:
This informative case study examines how a global business was able to extend their high-performance infrastructure to deliver online responses in less than ten milliseconds, regardless of location.
