ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
WHITE PAPER:
IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
EBOOK:
Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
WEBCAST:
This video case study explores Del Monte Foods' cloud strategy – including why the food production company decided to move to the cloud and how it alleviated its cloud concerns.
WHITE PAPER:
This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability.
