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Five CIO Challenges Addressed by Better Change Management
sponsored by IBM
 | White Paper: | Posted: 29 May 2009
| | Published: | 01 Mar 2008 | |
Summary: |
In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
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Tough Love: When IT Security Hurts Your Business
sponsored by Global Knowledge
| White Paper: | Posted: 27 May 2009
| | Published: | 01 May 2009 | |
Summary: |
As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
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Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell, Inc. and Intel
| White Paper: | Posted: 19 May 2009
| | Published: | 01 Mar 2009 | |
Summary: |
This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
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10 Hot Skills for 2009
sponsored by Global Knowledge
| White Paper: | Posted: 01 May 2009
| | Published: | 01 May 2009 | |
Summary: |
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
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Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
| White Paper: | Posted: 21 Apr 2009
| | Published: | 05 Mar 2009 | |
Summary: |
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
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Dell's SMART Approach to Workload Automation
sponsored by BMC Software, Inc
| White Paper: | Posted: 18 Apr 2009
| | Published: | 17 Apr 2009 | |
Summary: |
This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
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How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
sponsored by Microsoft
| White Paper: | Posted: 19 Mar 2009
| | Published: | 03 Nov 2008 | |
Summary: |
Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
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Deliver Application Integration Projects in Days
sponsored by Cast Iron Systems
| White Paper: | Posted: 23 Feb 2009
| | Published: | 23 Feb 2009 | |
Summary: |
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
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IDC Report on ITIL: How to manage the IT Service Lifecycle
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 17 Feb 2009
| | Published: | 08 Oct 2008 | |
Summary: |
Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
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ITIL Version 3 - What the Changes Could Mean to You
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
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Introduction to Requirements - The Critical Details That Make or Break a Project
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
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Business Service Management: What It Is and Why You Should Care
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 01 Jan 2006 | |
Summary: |
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
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ITIL® v3: What It Is and Why You Should Care
sponsored by Global Knowledge
| White Paper: | Posted: 14 Oct 2008
| | Published: | 11 Oct 2008 | |
Summary: |
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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SEE: Related Topics