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What Causes Webinar Attendees to Bail sponsored by Citrix Online
 | White Paper: | Posted: 21 Aug 2009
| | Published: | 19 Aug 2009 | |
Summary: |
Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
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How to Market and Sell Services with Webinars sponsored by Citrix Online
 | White Paper: | Posted: 21 Aug 2009
| | Published: | 01 Jun 2009 | |
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This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center sponsored by Infor CRM
 | White Paper: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
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Innovative Marketing Strategies for Individual and Personal Lines Insurers sponsored by Infor CRM
 | White Paper: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
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Making Interactions More Intelligent Across All Channels in the Retail Finance Industry sponsored by Infor CRM
 | White Paper: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
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Increase Your Returns Using Event-Based Marketing sponsored by Infor CRM
 | White Paper: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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The Performance Manager: Turning Information Into Higher Business Performance sponsored by IBM
 | White Paper: | Posted: 20 Jul 2009
| | Published: | 14 Feb 2008 | |
Summary: |
Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
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Service Desk Consolidation Cuts Costs and Increases Service Quality sponsored by BMC Software, Inc
 | White Paper: | Posted: 18 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
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Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment sponsored by FICO
 | White Paper: | Posted: 15 Jun 2009
| | Published: | 01 Feb 2009 | |
Summary: |
Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
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Connect and Empower Mobile Salespeople sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 10 Jun 2009 | |
Summary: |
Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
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Maximizing CRM Effectiveness During Lean Times sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 10 Jun 2009 | |
Summary: |
When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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Creating Enduring Customer Relationships sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 10 Jun 2009 | |
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Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis sponsored by SAP America Inc
 | White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
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Social CRM Comes of Age sponsored by Oracle Corporation
 | White Paper: | Posted: 01 Apr 2009
| | Published: | 01 Apr 2009 | |
Summary: |
Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
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