Powered by Bitpipe CIO Research Library

 RESEARCH LIBRARY HOME   WHITE PAPERS   PRODUCTS   MULTIMEDIA 
SEARCH the Research Library: HELP   |  WHAT'S POPULAR
Business of Information Technology  >  Business Management  >  

Customer Service Best Practices: White Papers

SEE: Related Topics

 All   White Papers   Multimedia   IT Downloads   Products   Companies 
Sort by:
Most Popular Customer Service Best Practices Reports
5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
sponsored by LogMeIn, Inc.
ERP in SMB: Exploring Growth Strategies
sponsored by SAP
The Performance Manager: Turning Information Into Higher Business Performance
sponsored by IBM
16 - 29 of 29 Matches
What Causes Webinar Attendees to Bail
sponsored by Citrix Online
White Paper: | Posted: 21 Aug 2009
Published:19 Aug 2009
Summary: Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
Get This Now

How to Market and Sell Services with Webinars
sponsored by Citrix Online
White Paper: | Posted: 21 Aug 2009
Published:01 Jun 2009
Summary: This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
Get This Now

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
Get This Now

Innovative Marketing Strategies for Individual and Personal Lines Insurers
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Get This Now

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
Get This Now

Increase Your Returns Using Event-Based Marketing
sponsored by Infor CRM
White Paper: | Posted: 22 Jul 2009
Published:22 Jul 2009
Summary: Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Get This Now

The Performance Manager: Turning Information Into Higher Business Performance
sponsored by IBM
White Paper: | Posted: 20 Jul 2009
Published:14 Feb 2008
Summary: Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Get This Now

Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc
White Paper: | Posted: 18 Jun 2009
Published:15 Jun 2009
Summary: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
Get This Now

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment
sponsored by FICO
White Paper: | Posted: 15 Jun 2009
Published:01 Feb 2009
Summary: Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
Get This Now

Connect and Empower Mobile Salespeople
sponsored by Oracle Corporation
White Paper: | Posted: 10 Jun 2009
Published:10 Jun 2009
Summary: Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
Get This Now

Maximizing CRM Effectiveness During Lean Times
sponsored by Oracle Corporation
White Paper: | Posted: 10 Jun 2009
Published:10 Jun 2009
Summary: When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
Get This Now

Creating Enduring Customer Relationships
sponsored by Oracle Corporation
White Paper: | Posted: 10 Jun 2009
Published:10 Jun 2009
Summary: Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Get This Now

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis
sponsored by SAP America Inc
White Paper: | Posted: 04 Jun 2009
Published:02 Jun 2009
Summary: The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
Get This Now

Social CRM Comes of Age
sponsored by Oracle Corporation
White Paper: | Posted: 01 Apr 2009
Published:01 Apr 2009
Summary: Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
Get This Now

16 - 29 of 29 Matches


FREE NEWSLETTER!
Sign up for a free customized KnowledgeAlert! newsletter that deliver the latest White Papers, Webcasts, Case Studies and Product Info on:
Customer Service Best Practices




Library Home |  White Papers |  Products |  Multimedia |  Partner with Us
 

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other
What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics | Popular Product Topics
CIO Research Library Copyright © 1998-2009 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@techtarget.com