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IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses sponsored by Progress Software
 | White Paper: | Posted: 30 Jun 2009
| | Published: | 01 Apr 2009 | |
Summary: |
As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.
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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy sponsored by CA
 | White Paper: | Posted: 26 Jun 2009
| | Published: | 01 Apr 2009 | |
Summary: |
With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
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How Outsourcing Drives Business Process Improvements sponsored by CompuCom Systems, Inc.
 | White Paper: | Posted: 22 Jun 2009
| | Published: | 01 Jun 2009 | |
Summary: |
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
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Analyzing the Total Cost of a Global Service Desk sponsored by CompuCom Systems, Inc.
 | White Paper: | Posted: 22 Jun 2009
| | Published: | 01 Apr 2009 | |
Summary: |
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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How Manufacturers Can Use Project ERP to Weather Tough Times sponsored by IFS
 | White Paper: | Posted: 19 Jun 2009
| | Published: | 22 May 2009 | |
Summary: |
This paper discusses how an organization can Survive poor economic conditions with strategic thinking and use of Project ERP by managing a downturn like a variance in a project.
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Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro Technologies
 | White Paper: | Posted: 12 Jun 2009
| | Published: | 01 Mar 2009 | |
Summary: |
This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
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How Do You Evaluate Which On-Demand CRM Solution is Right for You? sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 08 Jan 2009 | |
Summary: |
The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
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Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 09 Mar 2009 | |
Summary: |
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
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Maximizing CRM Effectiveness During Lean Times sponsored by Oracle Corporation
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 10 Jun 2009 | |
Summary: |
When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them sponsored by Pivotal CRM, a CDC Software solution
 | White Paper: | Posted: 10 Jun 2009
| | Published: | 09 Jun 2009 | |
Summary: |
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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Collateral Damage: What the Crisis in the Credit Markets Means for Everyone Else sponsored by SAP America Inc
 | White Paper: | Posted: 08 Jun 2009
| | Published: | 01 Oct 2008 | |
Summary: |
Given the dramatic events in the capital markets, everyone is wondering what will happen next - and what the implications are for the wider economy. This paper will discuss challenges facing companies and how to respond.
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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis sponsored by SAP America Inc
 | White Paper: | Posted: 05 Jun 2009
| | Published: | 05 Jun 2009 | |
Summary: |
There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
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Maximizing the Value of Economic Stimulus Funds sponsored by SAP America Inc
 | White Paper: | Posted: 05 Jun 2009
| | Published: | 05 Jun 2009 | |
Summary: |
The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources..
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Managing IT in a Downturn: Beyond Cost Cutting sponsored by SAP America Inc
 | White Paper: | Posted: 05 Jun 2009
| | Published: | 01 Nov 2008 | |
Summary: |
Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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Energizing Utilities For The Economic Stimulus Plan: Strategies For Greater Energy Efficiency and Sustainability sponsored by SAP America Inc
 | White Paper: | Posted: 04 Jun 2009
| | Published: | 02 Jun 2009 | |
Summary: |
This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate.
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