CIO Research Library

Description
ABS Associates, Inc. is a leading provider of outsourced helpdesk, desktop, managed hosting, and network support and services. Founded in 1982, ABS is a certified Women's Business Enterprise that has helped hundreds of companies control support costs, improve company focus, and increase end-user productivity. Our number one priority is to make technology work for you, whether that means implementing and managing an on-site helpdesk, providing IMAC services, or resolving problems at the server and infrastructure level. ABS' experienced, certified support professionals and engineers, documented methodologies, and advanced technologies allow us to deliver IT managed services with the highest level of quality.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that ABS Associates, Inc. covers in the reports that are available on SearchCIO Research Library:

• Help Desk Management (4 Documents)
• Outsourcing (2 Documents)
• Help Desks (2 Documents)
• Help Desk Management Services (2 Documents)
• Productivity (2 Documents)
• Technical Support Staff (2 Documents)
• ITIL (2 Documents)
• Customer Service (2 Documents)
• SLA (1 Document)
• Vendor Selection (1 Document)
• IT Outsourcing Services (1 Document)
• Automatic Call Distribution Systems (1 Document)
• Web Applications Software (1 Document)
• Operating Systems (1 Document)
• Software (1 Document)
• Sales (1 Document)
• IT Service Management (1 Document)
• Infrastructure Management (1 Document)
• Medical Software (1 Document)
• Call Center Management (1 Document)

Product Coverage
Below is a list of the key products that ABS Associates, Inc. has listed on SearchCIO Research Library: