CIO Research Library

Description
SERVICEPower's vision is to be the market leader for field management and outsourced service. Our message - Service Made Simple - emphasizes our commitment to driving the best possible service experience for the end customer. We are a software company and a service provider - ideally positioned to understand the challenges inherent in applying technology based solutions to service businesses. We work with our customers to help them address the three key service delivery challenges:

• Offering a better quality of service
• Reducing the cost of service delivery
• Growing service business revenue & profitability

Organization Type: Vendor
Revenue: Greater than $1B

---

Topic Coverage
Below is a list of the key topic areas that SERVICEPower covers in the reports that are available on SearchCIO Research Library:

• Customer Service (4 Documents)
• Service Level Management (3 Documents)
• Productivity (3 Documents)
• Outsourcing (2 Documents)
• Advanced Planning and Scheduling Software (2 Documents)
• Field Force Automation (2 Documents)
• Workforce (2 Documents)
• Customer Satisfaction (2 Documents)
• OEMs (1 Document)
• Partnerships (1 Document)
• Network Optimization (1 Document)
• Manufacturing (1 Document)
• Network Management (1 Document)
• Channel Management (1 Document)
• SLAs (1 Document)
• Business Intelligence (1 Document)
• CRM (1 Document)
• Customer Relationship Management (1 Document)
• Workforce Management Software (1 Document)
• Workforce Planning (1 Document)