In this Webcast, MRO Software customer Birlasoft explains how Maximo ITSM improved their IT operations by providing service level management, IT asset tracking and software license compliance.
Learn more about the benefits of Maximo ITSM and the improvements to Birlasoft's IT infrastructure by listening to this webcast, which also covers:
- How to establish a centralized service desk with ITIL-based service support and delivery processes
- The challenges and benefits of establishing Change and Configuration Management processes