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ITIL v3 Core Practice Book 1: Service Strategies

Cover
Listen to our second ITIL v3 Expert Webcast for an overview of its first book, including:

  • Guidance for senior leadership on how to leverage service management capabilities to deliver value to customers and capture value for service providers
  • How it covers service portfolios, capability development and operational effectiveness

Speaker

David Pultorak Founder and Chief Executive of Pultorak & Associates
Vendor:
SearchCIO.com, sponsored by Solidcore
Premiered:
Jun 26, 2007, 11:00 EDT (15:00 GMT)
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.