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ITIL v3 Core Practice Book 2: Service Design
sponsored by SearchCIO.com, sponsored by Solidcore

The second ITIL v3 book provides best practices for service design. Listen to our third ITIL v3 Expert Webcast to learn about:

  • Translates plans and objectives and creates designs and specifications for execution through service transition and operations
  • Integrating infrastructure, applications, systems and processes to create a successful service offering
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