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ITIL v3 Core Practice Book 4: Service Operation

Cover
Service operations are the focus of the fourth book of ITIL v3. Listen to this Expert Webcast to learn how your organization can successfully manage a service through its production life cycle.

Speaker

Don Cox CTO, Pultorak & Associates and veteran ITIL consultant and contributor to various service management publications.
Vendor:
SearchCIO.com, sponsored by Solidcore
Premiered:
Jun 26, 2007, 15:00 EDT (19:00 GMT)
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.