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ITIL v3 Core Practice Book 5: Continual Service Improvement

Cover
The fifth book of ITIL v3 focuses on continuous service improvements. Listen to this Webcast to learn how your organization can:

  • Ensure that a service delivers the maximum benefit
  • Measure the performance of a service throughout its life-cycle

Speaker

Kathryn Pizzo Senior Consultant
Vendor:
SearchCIO.com, sponsored by Solidcore
Premiered:
Jun 26, 2007, 16:00 EDT (20:00 GMT)
Format:
Multimedia
Type:
Webcast
Language:
English

This resource is no longer available.