ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast
sponsored by SearchCIO.com
ABSTRACT:
ITIL v3 Core Practice Book 1: Service Strategies
- Guidance for senior leadership on how to leverage service management capabilities to deliver value to customers and capture value for service providers
- Covers service portfolios, capability development, operational effectiveness and more.
(THIS RESOURCE IS NO LONGER AVAILABLE.)