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ITIL v3 Core Practice Book 4: Service Operation Expert Podcast
- How to successfully manage a service through its production life through daily management
BPM, Budgets, Careers, Contracts, Cost-cutting, Governance, ITIL and ITSM, Leadership, Managing cloud computing, Offshoring, Onshoring, PPM, ROI, Salaries, Staffing, Training/Certs, Vendor selection, Verticals
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In this two-part Q&A, Jeffrey Ritter identifies five common, persistent 21st century information governance myths and explains why adapting data management processes to the digital age is not as radical as some think.
Patrick Gilmore, CTO of the Markley Group, discusses how cloud providers and customers must work together to offset cloud security risk.
As 'dark data' piles up, so do its associated risks and information governance issues. In this Ask the Expert, Derek Gascon offers steps for addressing dark data's GRC complications and explains how new data classification tools can help.
State medical boards' varying policies, beholden to state legislatures, make telemedicine licensure a complicated science. At least for companies who want to extend practice beyond their home state.
A smartphone mHealth app drives patient engagement at home for physical therapy rehab patients, teaches exercises and logs compliance between visits.
Healthcare researchers mine unstructured data from nontraditional sources such as social media to detect disease outbreaks and predict pandemics.
Server virtualization, managed data centers and hosted software can affect your company's compliance controls. Here's how to overcome the obstacles.
An educational testing service firm gives high marks to an off-the-shelf security management tool to protect student data.
The underlying legal issues for SaaS contracts can be ticking time bombs if you don't pay attention to the details.
Database technology is soaring into its next evolution and heading to the cloud. What impact, if any, will it have on big data and Hadoop?
Cloud monitoring can collect a range of performance data, but a crucial piece of the puzzle, networking, often falls short. A third-party network monitoring tool is essential to keep your cloud running up to par.
Windows Azure carries a reputation of being difficult to manage, but with Microsoft and third parties stepping up with several management tools, it can be difficult to sort through your options.
Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
No mechanical refrigeration or dehumidification. No war between IT and facilities. Hear how Facebook's choices yield a PUE consistently below 1.10.
Find judging criteria and category descriptions here for the 2014 Modern Infrastructure Impact Awards.
Did you miss what happened at Dell, IBM and other major tech vendors so far in 2014? Here are the top five data center news stories to keep you in the loop.