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ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast
sponsored by SearchCIO.com
Posted:  27 Jun 2007
Premiered:  27 Jun 2007, 09:00 EDT (13:00 GMT)
Format:  Audio
Type:  Podcast
Language:  English


ABSTRACT:
ITIL v3 Core Practice Book 5: Continual Service Improvement
  • Offers direction on how to ensure that a service delivers the maximum benefit
  • How to measure the performance of a service through its life


Speaker

Kathryn Pizzo
Senior Consultant



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Business Process Management | IT Best Practices | IT Infrastructure | IT Service Management | IT Systems | ITIL | Standards

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