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ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast

Cover
ITIL v3 Core Practice Book 5: Continual Service Improvement
  • Offers direction on how to ensure that a service delivers the maximum benefit
  • How to measure the performance of a service through its life

Speaker

Kathryn Pizzo Senior Consultant
Vendor:
SearchCIO.com
Posted:
27 Jun 2007
Premiered:
Jun 27, 2007, 09:00 EDT (13:00 GMT)
Format:
Audio
Type:
Podcast
Language:
English

This resource is no longer available.