CIO Research Library

Small to midsize businesses (SMBs) generally have limited resources to devote to the implementation and maintenance of ERP. Fortunately, the price performance of ERP and the underlying infrastructure that supports it has improved steadily and significantly. In addition, new delivery models such as software as a service (SaaS) provide lower risk alternatives to major capital expenditures associated with acquiring and maintaining hardware. Solutions that were once beyond the reach of small companies are now well within their grasp.

Read the results of a survey conducted by Aberdeen Group to learn about ERP strategies, usage and implementation for SMBs. Responding manufacturing, finance, sales and marketing and IT executives provided insight about their ROI expectations, approaches for evaluation and implementation of ERP, success factors and the tipping point for replacement or upgrade.