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ABSTRACT:
As carrier networks roll out their next-generation services, they need next-generation operations and billing systems to go along with them. Studies show that revenue "leakage" from both technical errors and fraud are increasing as carrier services become more complex and personalized. This Expert Lesson will look at service providers' next-generation OSS/BSS challenges and opportunities, whether that means having a third-party assessment, outsourcing OSS/BSS network management, or investing in a new system completely.
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Author
Jeffrey Paul Cotrupe
CEO
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MarketPOWER, LLC
Jeffrey Paul Cotrupe is the CEO of MarketPOWER, LLC, which he founded in 2003. Cotrupe is a former practice leader at Gartner and director at ADC Telecommunications who helped relaunch an OSS/BSS research practice at RHK (now Ovum). Cotrupe has provided analyst services to Yankee Group and strategic consulting services from Silicon Valley to a spinoff of Telecom Italia, relaunched companies and helped others win tens of millions in venture capital funding, and conceived, designed, named and launched products/features/companies including Stratecast (a division of Frost & Sullivan).
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CIO Research Library
