Enterprise Management Associates (EMA) has worked with some of the world's leading IT organizations on strategic planning around their enterprise Configuration Management Database (CMDB) initiatives. At the same time, our experts have conducted a number of comprehensive surveys and close to 500 in-depth interviews to explore real-world CMDB trends, challenges, and best practices. After over 1000 pieces of advice, this paper identifies the 10 best practices to help you succeed with your enterprise CMDB project, including:
- Details on the top 10 CMDB best practices
- Highlights from a March 2008 survey of nearly 100 IT professionals involved in their organization's CMDB initiative
- Practical advice directly from your peers who have "been there and done that" with the CMDB
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