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sponsored by Infor CRM
Posted:  02 Mar 2009
Published:  02 Mar 2009
Format:  PDF
Length:  23   Page(s)
Type:  Analyst Brief
Language:  English


ABSTRACT:
This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

Aberdeen used four key performance criteria to distinguish Best-in-Class companies and each shared several common characteristics. Using Aberdeen's Research Benchmarks, a comprehensive look into process, procedure, methodologies, and technologies with best practice identification and actional recommendations is provided.

Read this report for all the details.



Author

Ian Michiels
Sr. Research Analyst, Customer Management Technology Group (CMTG)



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