ITIL: Preparation is key for simplified implementation
sponsored by BMC Software, Inc.
If you're considering an ITIL implementation, chances are you'll encounter some roadblocks - namely:
- Employee training
- Managing the user community
- Maintaining ongoing support
But, with the right preparation and planning, the possibility of a seamless ITIL deployment is not far from your grasp.
This e-guide presents invaluable tips and best practices for simplifying ITIL implementation. Learn why management commitment, adoption of project management principles, and proper training are essential to ITIL implementation success.
(THIS RESOURCE IS NO LONGER AVAILABLE.)