Customer Case Study First Rate
sponsored by Cherwell
First Rate Exchange, the leading provider of foreign currency to businesses across the UK, was having recurring issues with their IT service desk and was in dire need of a replacement.
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
(THIS RESOURCE IS NO LONGER AVAILABLE.)