- Posted:
- Jan 24, 2013
- Published:
- Jan 24, 2013
- Format:
- Length:
- 3 Page(s)
- Type:
- Case Study
- Language:
- English
-
Customer Case Study First Rate
Sponsored by: CherwellFirst Rate Exchange, the leading provider of foreign currency to businesses across the UK, was having recurring issues with their IT service desk and was in dire need of a replacement.
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.