CIO Research Library

Powered by Bitpipe.com

ABSTRACT:

IT Service Management (ITSM) is all about aligning IT service delivery with needs of the enterprise, emphasizing benefits to customers. To tackle that goal, ITSM audits focus on growth and value, budget adherence, risk impact, and communication effectiveness. So how can today’s CIOs tackle those hefty focal points for business benefits? This classroom provides expert strategies for ITSM practices that emphasize how to:

  • Run IT services as a business
  • Apply lean principles to ITSM
  • Adhere to a product-centric view
  • And more

(THIS RESOURCE IS NO LONGER AVAILABLE.)

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

CIO Research Library Copyright © 1998-2014 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.