Intelligent EX: HR leader’s guide for future success

Recent shifts in technology and the economy have transformed the workplace. Extrends Research identifies three trends in employee experience (EX):

IT and HR are integrating AI to enhance task efficiency and decision-making, with over 80% acknowledging its benefits.
There's a push for flexible, customizable tools to meet employee demands for autonomy, with 80% recognizing the need to improve EX, noting data security concerns.
Companies are adopting data-driven approaches to refine EX, with nearly half using new tech for EX metrics, and 84% viewing EX as vital for competitiveness.

Discover how top firms are advancing intelligent EX in the full report.

Vendor:: Zendesk
Posted:: May 1, 2024
Published:: May 1, 2024
Format:: HTML
Type:: eBook

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