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Reports on Help Desk Software published by HelpSTAR.com Inc.

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Out-of-the Box Best Practices
sponsored by HelpSTAR.com Inc.
Product Overview: | Posted: 25 Jul 2004
Published:01 Jan 2003
Summary:HelpSTAR provides the glue that binds the people, things (assets), and processes (information flows, task flows) that comprise modern enterprises.
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Overview of HelpSTAR Features
sponsored by HelpSTAR.com Inc.
Product Overview: | Posted: 25 Jul 2004
Published:01 Jan 2003
Summary:HelpSTAR is unmatched in its ability to organize and optimize workflow, the help desk can be configured so that service requests travel in a direct route from being logged, to dispatch, to queue, to support rep, to resolution and closing.
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Time Warner Division Moving to Latest HelpStar Software
sponsored by HelpSTAR.com Inc.
Press Release: | Posted: 19 Apr 2004
Published:06 Jan 2004
Summary:The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities.
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