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Customer Satisfaction sponsored by Infor
Reports on Customer Satisfaction published by Infor
Related Topics
 MORE GENERAL: Customer Service
 MORE SPECIFIC: Churn |  Customer Loyalty
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Holistic Customer Strategies for the Enterprise: Peppers and Rogers Report on the Payoffs
sponsored by Infor
White Paper: | Posted: 01 Aug 2007
Published:01 Aug 2007
Summary: A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.
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