Reports on Business Process Automation published by BMC Software, Inc |  |
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E-book: Automate configuration changes and save your data center millions
sponsored by BMC Software, Inc
 | eBook: | Posted: 03 Nov 2009
| | Published: | 03 Nov 2009 | |
Summary: |
Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
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Gartner's Magic Quadrant for IT Event Correlation and Analysis
sponsored by BMC Software, Inc
| Analyst Brief: | Posted: 03 Nov 2009
| | Published: | 03 Nov 2009 | |
Summary: |
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.
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Uncover the Benefits of Virtualization
sponsored by BMC Software, Inc
| White Paper: | Posted: 03 Nov 2009
| | Published: | 03 Nov 2009 | |
Summary: |
BMC Software's internal IT organization launched a virtualization and automation initiative that achieved financial payback in less than six months. The effort improved productivity, increased responsiveness, and saved the company $5 million per year.
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BMC Service Automation: The next step in the evolution of Business Service Management
sponsored by BMC Software, Inc
| Analyst Brief: | Posted: 03 Nov 2009
| | Published: | 03 Nov 2009 | |
Summary: |
As you know, automation is a critical component in achieving long-term IT savings. We've compiled a few resources to give you an overview of the benefits of service automation and the technology behind our comprehensive solution.
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Ride the Express Lane in the Journey to Speed ITIL® Adoption
sponsored by BMC Software, Inc
| White Paper: | Posted: 18 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
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Unlock the Hidden IT Opportunities in Troubled Economic Times
sponsored by BMC Software, Inc
| White Paper: | Posted: 18 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc
| White Paper: | Posted: 17 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc
| White Paper: | Posted: 17 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
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Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation
sponsored by BMC Software, Inc
| White Paper: | Posted: 15 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.
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Crossing the Chasm Between the Service Desk and Operations
sponsored by BMC Software, Inc
| White Paper: | Posted: 15 Jun 2009
| | Published: | 15 Jun 2009 | |
Summary: |
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
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