 |
|
Managed Customer Correspondence for Financial Services
sponsored by EMC Corporation
 | White Paper: | Posted: 21 Aug 2008
| | Published: | 15 Aug 2008 | |
Summary: |
Buying or building for today's paper world is using an insufficient set of requirements. Download this white paper to learn about a solution that is flexible enough to output correspondence anywhere, in any delivery mechanism.
| 
|
 |
|
|
BPM Enabled by SOA: End to End Process Visibility with Business Activity Monitoring
sponsored by IBM
| Technical Article: | Posted: 20 Aug 2008
| | Published: | 20 Aug 2008 | |
Summary: |
In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation.
|
|
 |
|
|
Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk
sponsored by TechExcel
| White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
|
|
 |
|
|
Optimizing Today's CRM Business Processes
sponsored by TechExcel
| White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.
|
|
|
|
|
Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
| White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
|
|
|
|
|
On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
|
|
|
|
|
Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
|
|
|
|
|
Customer Relationship Management - Integration for a Customer Centric View
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
|
|
|
|
|
Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
|
|
|
|
|
QlikView - Using Complementary Business Intelligence Software with SAP
sponsored by QlikTech, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Nov 2005 | |
Summary: |
This white paper supplies important background information for making investment decisions in a SAP environment. QlikView should be as considered an attractive alternative any time users are looking for fast, uncomplicated, and affordable analytics.
|
|
 |
|
|
Bridging the Gap in CRM Application Support
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.
|
|
 |
|
|
Achieved Closed-Loop B2B Marketing
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Jan 2006 | |
Summary: |
Database marketing's time is now, and as companies realize its importance the number of constituents will grow, meaning the database should be at the forefront of all new initiatives.
|
|
|
|
|
Extraprise Siebel CRM Support Case Study
sponsored by Extraprise Group, Inc.
| Case Study: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.
|
|
|
|
|
Marketing Transformation - How to Lead the Revolution
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Jan 2004 | |
Summary: |
This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
|
|
|
|
|
Why B2C Database Marketing Firms Don't Understand B2B Companies
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This whitepaper explains why B2C-oriented database marketing firms lack an understanding of how the data they manage and discover are really used. It also addresses how B2B marketers need a complex process to make their efforts more productive.
|
|
|
|
MORE SPECIFIC TOPICS:
Contact Management |
CRM Analytics |
Mobile CRM |
PRM |
Profiling