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Analyst Paper: Preparing for Convergence: Network and IT Come Together
sponsored by Alcatel-Lucent
 | White Paper: | Posted: 05 Aug 2008
| | Published: | 01 Jun 2008 | |
Summary: |
This white paper discusses the convergence of IT and networking in the telecommunications industry.
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The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager
sponsored by Teleformix
| White Paper: | Posted: 11 Jul 2008
| | Published: | 01 Jul 2007 | |
Summary: |
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.
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Optimizing Processes in Medicaid Communications Management
sponsored by Pitney Bowes Group 1 Software
| White Paper: | Posted: 09 Jul 2008
| | Published: | 01 Jan 2007 | |
Summary: |
State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort.
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Planning for the Unforeseen: Insuring Communications for All Contingencies
sponsored by Avaya Inc.
| White Paper: | Posted: 01 Jul 2008
| | Published: | 01 Jun 2008 | |
Summary: |
Considering disaster preparedness, this paper explores a range of unforseen situations, highlight lessons learned, and defines communications strategies that can prepare us for meeting the needs of unforeseen events.
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Solving the E911 Enterprise Location Challenge
sponsored by Avaya Inc.
| White Paper: | Posted: 01 Jul 2008
| | Published: | 01 Jun 2008 | |
Summary: |
Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge.
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Accelerating Emergency Response for Compliant and Efficient Incident Management
sponsored by Avaya Inc.
| White Paper: | Posted: 01 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations.
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Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
| Case Study: | Posted: 01 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
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Risk Data Suite for Communications Providers and Electric Utilities
sponsored by MapInfo Corporation
| Data Sheet: | Posted: 01 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
The Risk Data Suite enables communications and utility providers to make better informed network management decisions to minimize service interruptions and plan for contingencies in the event of a disaster.
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Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today's Communication Providers and Utilities
sponsored by MapInfo Corporation
| White Paper: | Posted: 01 Jul 2008
| | Published: | 01 Jul 2008 | |
Summary: |
This paper is to discover the many ways in which MapInfo Professional® solution, with its version 9.5 release, provides unique value and timesaving convenience.
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Podcast: Intelligent Branch Office Communication Strategies
sponsored by Avaya Inc.
 | Podcast: | Posted: 26 Jun 2008
| | Premiered: | 26 Jun 2008 | | | Speaker: |
Craig Wilson, Principle
Bruce Mazza, Director
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Summary: |
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.
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E-Guide: Unified Communications: A Practical Approach
sponsored by Avaya Inc.
| Editorial Resource Guide: | Posted: 20 Jun 2008
| | Published: | 20 Jun 2008 | |
Summary: |
In this exclusive E-Guide, Gary Audin provides expert in-depth tips for making a smooth transition to unified communications.
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IP Voice Connect Fact Sheet
sponsored by Sprint
| Product Literature: | Posted: 19 Jun 2008
| | Published: | 01 Jun 2008 | |
Summary: |
Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
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Converged Solutions Whitepaper (Frost & Sullivan/Stratecast)
sponsored by Sprint
| White Paper: | Posted: 19 Jun 2008
| | Published: | 01 Jun 2008 | |
Summary: |
True convergence refers to the integration of communication - voice, video and data onto a single (IP-based) network. From convergence, more advanced and efficient means of communication emerge.
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Essential Manager's Guide: Intelligent Communications
sponsored by Avaya Inc.
| White Paper: | Posted: 09 Jun 2008
| | Published: | 05 Jun 2008 | |
Summary: |
How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
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Unified Communications: Enabling Efficient Communications for the Mobile Worker
sponsored by Intermec
| Podcast: | Posted: 05 Jun 2008
| | Premiered: | 15 Nov 2007 | | | Speaker: |
Ben Gibson
John Sweitzer
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Summary: |
Ben Gibson of Cisco and John Sweitzer of Intermec cover key considerations and compelling applications, as well as offer insight into how unified communications can impact your business.
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