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A Shortcut Guide to Virtualization and Service Automation
sponsored by Hewlett-Packard Company
 | White Paper: | Posted: 10 Oct 2008
| | Published: | 10 Oct 2008 | |
Summary: |
This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. It helps demystify virtualization and helps you determine if virtualization is right for your environment.
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ITIL Version 3 and the IT Service Catalog
sponsored by newScale, Inc.
| White Paper: | Posted: 07 Oct 2008
| | Published: | 07 Oct 2008 | |
Summary: |
A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
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The Service Catalogue and the CMDB
sponsored by newScale, Inc.
| White Paper: | Posted: 07 Oct 2008
| | Published: | 07 Oct 2008 | |
Summary: |
Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.
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Chapter 3: Controlling Access for File Server Compliance
sponsored by Websense, Inc.
| White Paper: | Posted: 06 Oct 2008
| | Published: | 03 Oct 2008 | |
Summary: |
This whitepaper discusses file server compliance and the various tools available to ensure compliance; also learn how to set up a log management system.
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A Comprehensive Approach to Practicing ITIL Change Management
sponsored by BMC Software, Inc
| White Paper: | Posted: 03 Oct 2008
| | Published: | 01 Feb 2007 | |
Summary: |
Read "A Comprehensive Approach to Practicing ITIL Change Management," a compelling white paper from Enterprise Management Associates, to learn best practices for integrating your batch process automation and change management solutions.
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Agile Offshore Development with SOA
sponsored by Torry Harris Business Solutions
| White Paper: | Posted: 26 Aug 2008
| | Published: | 26 Aug 2008 | |
Summary: |
This whitepaper presents a set of best practices around Agile Development and SOA which help customers to improve the ways how they can manage their offshore partner in order to improve cost efficiency, risk management and flexibility.
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Enhancing IT Support with Knowledge Management
sponsored by CA
| White Paper: | Posted: 25 Aug 2008
| | Published: | 25 Aug 2008 | |
Summary: |
Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented.
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Essential ITIL: What You Need to Succeed
sponsored by CA
| White Paper: | Posted: 25 Aug 2008
| | Published: | 25 Aug 2008 | |
Summary: |
ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.
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Service Management: Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
| White Paper: | Posted: 13 Aug 2008
| | Published: | 01 Mar 2008 | |
Summary: |
This white paper shows the progression of service management since the 1990s. It will discuss the hidden service life cycles and how to make them work once they are visible. Learn how to improve services and better align IT with business objectives.
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Automating Cost Transparency
sponsored by Apptio
| White Paper: | Posted: 08 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
The Apptio on demand is a powerful new way to bring Cost Transparency to IT in an automated fashion. Learn how it enables progressive IT organizations to lead this change, usher in a new era of strategic IT management and establish a true partnership.
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Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy
sponsored by Apptio
| White Paper: | Posted: 08 Aug 2008
| | Published: | 08 Aug 2008 | |
Summary: |
Implementing a Cost Transparency plan is a critical part of an IT performance strategy- but they need to be developed in the context of the changing business and technology landscape. This paper examines ways to succeed with such initiatives.
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Transcript: Turbo Boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 04 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This webcast transcript offers instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of all your ITIL initiatives. Learn how to implement a best practices strategy to maximize IT services.
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Transcript: Turbo Boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 04 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This webcast will explore the dynamics of developing and putting in place a Business Analysis Center of Excellence and its importance from an enterprise point of view and continually driving high quality IT services throughout the enterprise.
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IT at the Speed of Business
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 01 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
With technology underlying nearly every business process, the speed of IT service delivery is crucial to business health. Learn how your organization can accelerate IT project and service delivery to contribute a higher quality through innovation.
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The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution
sponsored by uptime software inc.
| White Paper: | Posted: 28 Jul 2008
| | Published: | 28 Jul 2008 | |
Summary: |
When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision.
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SEE: Related Topics