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Most Popular Help Desk Software Reports
Numara® FootPrints 8: Service Management that Serves the Business
sponsored by Numara Software
The Forrester Wave: Service Desk Management Tools, Q2 2008
sponsored by Hewlett-Packard Company
Learn the Secrets to Improving Help Desk Productivity and User Perception
sponsored by Citrix Online
4 Matches
Numara® FootPrints 8: Service Management that Serves the Business
sponsored by Numara Software
Webcast: | Posted: 28 Mar 2008
Premiered:Available On Demand
Summary: The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
Get This Now

Numara® Track-It! 8 Overview Webinar
sponsored by Numara Software
Webcast: | Posted: 28 Mar 2008
Premiered:Available On Demand
Summary: In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
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Numara® FootPrints Change Management: Solutions for Automating and Managing Change
sponsored by Numara Software
Webcast: | Posted: 28 Mar 2008
Premiered:Available On Demand
Summary: View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
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Learn the Secrets to Improving Help Desk Productivity and User Perception - Vendor Webcast
sponsored by Citrix Online
Webcast: | Posted: 10 Oct 2006
Premiered:Available On Demand
Speaker:  Chip Gliedman, Vice President of Forrester Research, Inc.
Shelly Cobb, Product Manager, Citrix Online
Summary: Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
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SPECIAL REPORT
Automating and Optimizing Service Desk Performance
sponsored by Kaseya

The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...

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