Communications Systems White Papers ( Communication Systems, Communications Services, Digital Communications Systems, Communication Services ) Software Downloads, Definition and Webcasts

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A TCO Comparison for Unified Communications and Collaboration sponsored by Cisco WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| TCO

Collaboration Is the next Game Changer in Customer Service sponsored by Cisco WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments. Posted: 12 Jun 2014 \| Published: 12 Jun 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Enabling Innovation and Surpassing the Competition with Visual Collaboration sponsored by Vidyo, Inc. WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more. Posted: 28 May 2014 \| Published: 28 May 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Diagnostic and Test Equipment \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Get Ready for Unified Communications! sponsored by Arkadin WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform. Posted: 20 May 2014 \| Published: 20 May 2014 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging

BYOD & Your Business: Managing the challenges with Unified Communications sponsored by Windstream Communications WEBCAST: This informative webcast discusses how a managed unified communication strategy can help your organization overcome the security, performance, and management challenges that come with BYOD, and discusses how your organization can keep your mobile workforce productive and collaborative. Posted: 01 May 2014 \| Premiered: May 1, 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Payments \| Mobile Workers

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration sponsored by Cisco WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business. Posted: 14 Apr 2014 \| Published: 30 Sep 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Management \| Network Management Services \| Networking \| Unified Messaging \| Unified Messaging Systems

Find the UC Solution that Fits your Budget sponsored by North Sydney IT and Cisco WHITE PAPER: This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget. Posted: 03 Apr 2014 \| Published: 03 Apr 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

UC&C Technology Adoption Leads to Increased Business Value sponsored by Cisco WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies. Posted: 02 Apr 2014 \| Published: 31 Jul 2013 TOPICS: Business Intelligence \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Customer Interaction Services \| Customer Satisfaction \| Enterprise \| IT Departments \| IT Spending \| Productivity \| Project Management \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems \| VoIP

Top Unified Communications Trends for Midsize Businesses sponsored by Cisco WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world. Posted: 01 Apr 2014 \| Published: 31 Jan 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Systems \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Offices \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Merz Intranet Portal Alzheimer’s specialist resolves communication issues with e-Spirit sponsored by e-Spirit AG CASE STUDY: Access this case study today to learn how Alzheimer's specialist Merz Pharma breathed new life into its employee portal and resolved key communications issues. Posted: 26 Feb 2014 \| Published: 26 Feb 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Content Delivery \| Content Integration \| Content Management \| Content Management Services \| Content Management Software \| Content Management Systems \| Employee Performance Management (EPM) \| Enterprise Portals \| Portal Applications Software \| Portals \| Productivity \| User Experience

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

7 Secrets of Successful Small Business Communications sponsored by RingCentral WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems. Posted: 17 Feb 2014 \| Published: 17 Feb 2014 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? sponsored by Cisco Systems, Inc. WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. Posted: 29 Jan 2014 \| Published: 29 Jan 2014 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 sponsored by Global Knowledge WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. Posted: 17 Dec 2013 \| Published: 17 Dec 2013 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| SIP

The Confident Choice for Cisco® Unified Communications: Datasheet sponsored by Insight and Plantronics WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients. Posted: 14 Nov 2013 \| Published: 14 Nov 2013 TOPICS: Business Communications \| Collaboration \| Communications Hardware \| Communications Systems \| M2M Communications \| Unified Messaging \| Unified Messaging Systems \| Voice Communications Hardware

Plantronics Savi 700 Series: Product Guide sponsored by Insight and Plantronics WHITE PAPER: This white paper details a wireless headset that allows you to manage your PC, mobile and desk phone all at once. Posted: 14 Nov 2013 \| Published: 16 Nov 2011 TOPICS: Communications Hardware \| Communications Systems \| Networking \| Networking Hardware \| Wireless Hardware \| Wireless Networks \| Wireless Telephones

10 UC and Collaboration Tips to Empower your Strategy sponsored by Insight WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value. Posted: 12 Nov 2013 \| Published: 12 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Best Practices

What’s New in IP Office 9.0 sponsored by Avaya WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. Posted: 11 Nov 2013 \| Published: 11 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems

Mobile Unified Communications & Collaboration (UCC) on BlackBerry 10 sponsored by BlackBerry WEBCAST: This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops. Posted: 08 Nov 2013 \| Premiered: Nov 8, 2013 TOPICS: Business Communications \| Collaboration \| Communications Systems \| Handheld Devices \| M2M Communications \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Unified Messaging

Communicate, Communicate, Communicate sponsored by Global Knowledge WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform. Posted: 25 Oct 2013 \| Published: 25 Oct 2013 TOPICS: Communications Systems \| Content Management \| Corporate Governance \| Enterprise Content Management \| Financial Applications Software

Maintaining 3G and 4G/LTE Quality of Service sponsored by Gigamon WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative. Posted: 07 Oct 2013 \| Published: 08 Oct 2012 TOPICS: Communications Systems \| Enterprise \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers

Avaya Fabric Connect Makes Multicast Simple (Really) sponsored by Avaya PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology. Posted: 10 Sep 2013 \| Premiered: May 13, 2013 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Telephony \| Network Management \| Network Management Protocols \| Unified Messaging Systems

The New World of IP Multicasting sponsored by Avaya WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. Posted: 09 Sep 2013 \| Published: 30 Apr 2013 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Telephony \| Network Management \| Unified Messaging Systems

September CIO Decisions Ezine: Architecting a Nimble Enterprise sponsored by TechTarget CIO EZINE: Agile and lean are the cornerstones of many a successful IT strategy, but what if a CIO works in a sector that hasn't yet embraced the agile enterprise? Posted: 06 Sep 2013 \| Published: 06 Sep 2013 TOPICS: Agile Manufacturing \| CIOs \| Cloud Computing \| Cloud Management \| Communications Software \| Communications Systems \| Data Analytics \| Data Management \| Data Mining \| Internet Security \| Lean Production \| Mobile Device Management \| Mobile Workers \| Project Management \| Project Portfolio Management \| Security \| Security Management \| Software as a Service \| Unified Messaging

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 29 Aug 2013 \| Published: 29 Aug 2013 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software

Communications Systems Reports