ACD Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

2020 Media Consumption Series - Why
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 08 Feb 2021 | Published: 19 Oct 2020

TechTarget ComputerWeekly.com

Computer Weekly – 17 October 2023: The Most Influential Women in UK Technology 2023
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
Posted: 16 Oct 2023 | Published: 17 Oct 2023

TechTarget ComputerWeekly.com

CW Benelux - November 2022 - January 2023: Heineken finds the right brew for digital
sponsored by TechTarget ComputerWeekly.com
EZINE: Heineken's data management director has revealed some of the ways the company is using information technology to transform digitally. Also read how a PhD student in the Netherlands is detecting hidden messages on the internet by exploring the practice of steganography.
Posted: 26 Oct 2022 | Published: 10 Nov 2022

TechTarget ComputerWeekly.com

CW Benelux - November 2021-January 2022: Dutch IT company rips up the HR rule book for better work-life balance
sponsored by TechTarget ComputerWeekly.com
EZINE: One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week.
Posted: 20 Oct 2021 | Published: 11 Nov 2021

TechTarget ComputerWeekly.com

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

Computer Weekly - 7 December 2021: Spy tech gets high tech – why MI6 invests in startups
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we're used to James Bond and his gadgets, but now MI6 is investing in tech startups to develop new intelligence capabilities. Our exclusive IT Priorities survey suggests IT leaders are optimistic about 2022. And our new buyer's guide examines the latest emerging technologies. Read the issue now.
Posted: 06 Dec 2021 | Published: 07 Dec 2021

TechTarget ComputerWeekly.com

MicroScope – January 2023: Channel themes for 2023
sponsored by MicroScope
EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
Posted: 09 Jan 2023 | Published: 09 Jan 2023

MicroScope

CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens
sponsored by TechTarget ComputerWeekly.com
EZINE: As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
Posted: 11 May 2022 | Published: 26 May 2022

TechTarget ComputerWeekly.com