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Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value sponsored by IBM WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. Posted: 21 Jan 2011 \| Published: 21 Jan 2011 TOPICS: Cloud Computing \| Collaboration \| eGovernment \| Government Agencies (U.S.) \| Government Information Security \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

Deploy Real-time Operational Detection and Prevention to Combat Various Threats and Fraud. sponsored by IBM Software Group WHITE PAPER: When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business. Posted: 13 Mar 2008 \| Published: 01 Jan 2007 TOPICS: Deployment \| Fraud \| Government Agencies (U.S.) \| Security \| Software \| Threats

Technical Guide on Government Security sponsored by TechTarget Security EGUIDE: Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats. Posted: 26 May 2011 \| Published: 23 May 2011 TOPICS: Government Agencies (U.S.) \| Government Information Security \| Risk Management \| Security Management \| Security Threats \| Vulnerability Management

Overcoming challenges of asset management amid declining federal budgets sponsored by IBM WHITE PAPER: This paper details an asset management solution from IBM. This option is designed for the federal government and enables seamless integration and support maintenance of every asset across the enterprise. Read this now and learn how this option can offer complete visibility into every asset, enable elevated risk management and more. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Asset Management (Finance) \| Asset Management Services \| Business Intelligence \| Data Management \| Data Management Software \| Financial Systems \| Government Agencies (U.S.) \| Risk Management

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

Continuous monitoring, remediation and CyberScope reporting sponsored by IBM WHITE PAPER: This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA). Posted: 19 Jul 2012 \| Published: 31 Dec 2011 TOPICS: Data Security \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Security Management \| Security Policies \| Security Threats

Reduce Federal Infrastructure Risk with Compliance Management and Situational Awareness sponsored by IBM WHITE PAPER: This white paper features holistic information and network security tools that help federal agencies meet strict compliance mandates. Posted: 12 May 2014 \| Published: 31 Jan 2014 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Data Analytics \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Hardware \| Network Security \| Risk Management \| Security \| Security Best Practices \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Software Asset Management \| Vulnerability Management

Transcript: The Changing Role of the CIO sponsored by Hewlett Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CIOs \| IT Agents \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks sponsored by FireEye WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

GSA Reports