LANDING PAGE:
BrightTALK wants to hear from you! We are conducting our annual survey and we'd love to learn about how you research industry topics and engage with content. This survey digs into how you keep up-to-date on industry trends, the type of content that interests you, and how you currently consume digital content.
WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
WHITE PAPER:
Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ...
WEBCAST:
This webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management.
Posted: 03 Nov 2010 | Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT)
WHITE PAPER:
Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
WHITE PAPER:
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
BOOK:
Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.
