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Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Software Subscription & Support sponsored by IBM VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle. Posted: 30 Jul 2013 \| Premiered: 30 Jul 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Call Centers \| Customer Service \| Software Maintenance \| Software Upgrades \| Technical Support Staff

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Consolidate File Transfer Activity sponsored by IBM VIDEOCAST: Learn how IBM Sterling File Gateway provides a file transfer solution that's as powerful as it is easy to use. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Make Your Data More Valuable with Real-Time Analytics sponsored by IBM WEBCAST: Gain an understanding of real-time analytics and learn how to derive maximum benefit from your most valuable data. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Be the Champion of Security in a DevOps World sponsored by Veracode, Inc. VIDEO: Watch this Infosecurity Magazine webinar to learn how to become a champion of security with DevOps. Posted: 17 Jan 2018 \| Premiered: 17 Jan 2018 TOPICS: IT Management

Do You Effectively Manage Complex Data Transformation? sponsored by IBM VIDEO: Discover how to manage transformation with a single solution as data flows through the enterprise. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

How a Unified Data Cloud Boosts Simplicity and Intelligence for Better Business Outcomes sponsored by Google Cloud & AMD WEBCAST: Watch this webinar to hear from a panel of experts from IDC, Google Cloud, and partners discuss how they are putting data, analytics, and the power of artificial intelligence to work via the cloud. Posted: 20 Dec 2022 \| Premiered: Dec 20, 2022 TOPICS: IT Management

Experience Dynamic Endpoint Threat Defense sponsored by McAfee, Inc. VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

The Essential Elements of a Modern B2B Architecture sponsored by IBM WEBCAST: B2B integration is vital for most companies. Consider these elements when evaluating your B2B architecture strategy. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management