4-1-1 Services White Papers

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4-1-1 Services White Papers (View All Report Types)

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas sponsored by IBM WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. Posted: 18 Jun 2010 \| Published: 18 Jul 2007 TOPICS: Collaboration \| Collaborative Product Development \| Service Creation \| Telecom Provisioning \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services \| Web 2.0

Hybrid Energy: What to consider when tapping into alternative energy at the cell site sponsored by Emerson Network Power WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. Posted: 22 Nov 2013 \| Published: 23 Nov 2012 TOPICS: Data Center Management \| Data Centers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Services \| Telecommunications Systems

Grow Your Business : HP AllianceOne Partner Program sponsored by Hewlett Packard Enterprise WHITE PAPER: This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs. Posted: 28 Jun 2013 \| Published: 28 Jun 2013 TOPICS: Application Infrastructure Providers \| Careers \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services

The Financial Benefit of Cisco’s Elastic Core sponsored by Cisco Systems, Inc. WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Business Process Automation \| Business Service Providers \| IT Services \| Managed Security Services \| Network Architectures \| Network Capacity \| Network Management \| Network Security \| Network Service Providers \| Network Traffic Management \| Networking \| ROI \| Routing \| TCO

Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation. Posted: 10 Aug 2011 \| Published: 31 Jul 2011 TOPICS: Business Process Management \| IT Governance \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Dimensional Research - Uncovering the Business Value of IT Service Management sponsored by Hewlett Packard Enterprise WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency. Posted: 26 Nov 2013 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ROI \| Systems Management \| Systems Management Services

Realizing integrated interconnected service chain sponsored by IBM WHITE PAPER: Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise. Posted: 17 Jul 2013 \| Published: 30 Jun 2012 TOPICS: Cloud Computing \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ITIL \| Outsourcing \| Service Level Management

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony sponsored by IBM WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. Posted: 13 Dec 2010 \| Published: 13 Dec 2010 TOPICS: Collaboration \| PBX \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging Systems \| User Experience \| Videoconferencing Services \| Videoconferencing Software \| Voice Communications Software \| Voice Networking