WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
TRIAL SOFTWARE:
Generating reports from Java applications has traditionally been a difficult task with heavy coding effort in development and maintenance. Even where graphical tools are provided, users must learn how to use a new and sometimes cumbersome tool.
WEBCAST:
Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
WEBCAST:
Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
WEBCAST:
This Webinar in the Apply Business Analytics series will highlight the specific methods and unique data requirements needed to deal with advanced analytics so that you can effectively and efficiently uncover hidden relationships, anticipate the future and adapt to change.
VIDEO:
As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.
WEBCAST:
This exclusive webcast can help you prepare for an audit by covering some software asset management (SAM) strategies and tactics you should adopt to get ready for a software audit.
WEBCAST:
This webcast discusses everything you need to know about adopting a Mobile Enterprise Application Platform, such as the true value of adopting a Mobile Enterprise Application Platform, the trends you need to be tracking, and how to take a strategic approach to deployment.
WEBCAST:
The volume of data in Oracle E-Business Suite applications is growing at a staggering rate. Keeping enterprise data in the production database isn’t sustainable yet deleting it isn’t an option as the data needs to remain accessible. View this webinar as it examines the best practices in archiving to help better manage data efficiently.
