WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
WEBCAST:
Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.
VIRTUAL TRADESHOW:
Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
WEBCAST:
This exclusive webcast examines a solution that allows you to utilize a single mobile device for both personal and work, separating key applications and data for each so they do not overlap.
VIDEO:
This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
VIDEO:
This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
VIRTUAL ENVIRONMENT:
This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.