Call Centres Multimedia

IT Management > IT Service Centers >
Call Centres Multimedia (View All Report Types)

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Software Subscription & Support sponsored by IBM VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle. Posted: 30 Jul 2013 \| Premiered: 30 Jul 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Applications Management \| Call Centers \| Customer Service \| Software Maintenance \| Software Upgrades \| Technical Support Staff

Putting Managed File Transfer in Perspective sponsored by IBM WEBCAST: Think about these two themes as you adapt your managed file transfer initiatives to grow with current technology trends. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Minimize Risk and Strengthen Compliance in Data Exchange sponsored by IBM WEBCAST: Are your files secured and reliable? Overcome security and compliance concerns with managed file transfer technology. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Avoid Gridlock With a Flexible Infrastructure sponsored by IBM VIDEO: Ensure your data center runs smoothly and supports the growth of your business with a software-defined storage solution. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management

Modernize Your B2B Platform sponsored by IBM WEBCAST: The best-in-class companies invest in modern B2B platforms to meet business priorities. Don't fall behind. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Vertical Industry Opportunities for Digital Business sponsored by Hewlett-Packard Enterprise WEBCAST: Leverage Gartner's market insight to perfect your vertical industry strategies. Posted: 08 Feb 2017 \| Premiered: Feb 8, 2017 TOPICS: IT Management

Omnichannel Retailing: It's a Whole New World sponsored by IBM WEBCAST: Omnichannel transformation led to high growth rates, but challenges remain. Don't compromise your operational processes. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Experience Dynamic Endpoint Threat Defense sponsored by McAfee, Inc. VIDEO: Simplify your system and stay ahead of advanced threats with a collaborative framework that shares threat intelligence. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management