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In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
WHITE PAPER:
This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
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This paper presents a new, broad and all-encompassing multiplatform view of modernization in the context of applications, people and teams that will help you see where to begin, and where a comprehensive strategy might lead.
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This Magic Quadrant compares 18 vendors and the strengths and cautions they each bring to the table with marketing resource management. This provides means each company based on constant criteria, allowing you to choose a vendor that meets your needs.
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By providing a common architecture for the 100 MS/s mixed-signal prototyping a test suite of instruments, the SMC enables the instruments to test systems where digital and analog signals are side by side.
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This paper provides an overview of common business use cases for which SharePoint is a good fit, introduces the services and functionality within SharePoint Server 2010, highlights key changes from MOSS 2007, and helps readers understand the terminology and concepts needed for planning or deploying a SharePoint 2010 farm.
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The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem.
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When planning for cloud adoption, there are many factors you must consider. This white paper discusses the strategy one of your peers is utilizing for a successful cloud migration. Discover key components to consider during the move and gain insights on how to ensure a smooth transition.
WHITE PAPER:
Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool.
