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Do More with Less: The Five Strategies used by Successful SMB Manufacturers
sponsored by Infor
 | White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Most entrepreneurial or start-up manufacturers seek to grow within their means, avoiding the temptation of leveraging venture funding at the risk of losing control of their business.
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Dealing with Chaos: 4 Steps to Manufacturing Success
sponsored by Infor
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Manufacturers and distributors have embraced the Lean philosophy to great benefit in improved performance, shorter lead-times, better quality and lowered costs.
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Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center
sponsored by Genesys
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
This white paper is intended for executives who are seeking to understand why SIP is a must-have technology for the contact center today.
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What's the Value of Unified Communications?
sponsored by Avaya Inc.
| White Paper: | Posted: 04 Sep 2008
| | Published: | 04 Sep 2008 | |
Summary: |
Read this E-Guide for a better look at how the value of UC will, at first, be less of a financial issue and more of a productivity improvement issue-and increased productivity eventually translates into financial benefits.
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Anchor General Achieves Straight-through Processing of New Policies with IBM Enterprise Content Management and Business Process Management
sponsored by IBM
| White Paper: | Posted: 03 Sep 2008
| | Published: | 01 Sep 2008 | |
Summary: |
Moving to a STP model gives Anchor General a critical advantage - issuing policies at the point of sale in hours rather than days.
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Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment
sponsored by Alcatel-Lucent
| White Paper: | Posted: 22 Aug 2008
| | Published: | 22 Aug 2008 | |
Summary: |
Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience.
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BlueHornet Whitepaper - Best Practices for Transactional Email Messages
sponsored by BlueHornet Networks, Inc.
| White Paper: | Posted: 19 Aug 2008
| | Published: | 19 Aug 2008 | |
Summary: |
Email Service Providers (ESPs) have improved their transactional email messaging capabilities to allow for more effective personalization, better brand exposure, and performance tracking. This paper explores the best practices for transactional email.
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The True Value of Learning
sponsored by SkillSoft Corporation
| White Paper: | Posted: 15 Aug 2008
| | Published: | 15 Aug 2008 | |
Summary: |
This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
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Customer Relationship Management - Integration for a Customer Centric View
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
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On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
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Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
sponsored by Sage (UK) Limited
| White Paper: | Posted: 14 Aug 2008
| | Published: | 14 Aug 2008 | |
Summary: |
This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
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Service Management: Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
| White Paper: | Posted: 13 Aug 2008
| | Published: | 01 Mar 2008 | |
Summary: |
This white paper shows the progression of service management since the 1990s. It will discuss the hidden service life cycles and how to make them work once they are visible. Learn how to improve services and better align IT with business objectives.
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Improving Operations with Reports, Plans and Metrics
sponsored by Cognos Incorporated
| White Paper: | Posted: 11 Aug 2008
| | Published: | 01 Jun 2008 | |
Summary: |
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
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Extraprise CRM Support Survey Report
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Aug 2008 | |
Summary: |
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008.
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Marketing Transformation - How to Lead the Revolution
sponsored by Extraprise Group, Inc.
| White Paper: | Posted: 10 Aug 2008
| | Published: | 01 Jan 2004 | |
Summary: |
This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
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MORE SPECIFIC TOPICS:
Customer Satisfaction |
Customer Self-Service |
Web-Based Self-Service