DS0 White Papers

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How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace Technology
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace Technology

Unified Communications Management Before and After Deployment
sponsored by Nectar Corp
WHITE PAPER: A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012

BlackBerry

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Microsoft and Polycom Strategic Alliance
sponsored by Polycom, Inc.
WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage