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This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
WHITE PAPER:
Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider.
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This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
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To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
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This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
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Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
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This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
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This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
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This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.
