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Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
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This paper discusses how mobile resource management (MRM) solutions can give administrators greater visibility into the location of assets and help organizations create a safer, more cost-effective transportation system.
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The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.
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Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
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This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
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This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
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The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.