POTS White Papers

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POTS White Papers (View All Report Types)

IT Service Assurance: Achieve proactive IT operations sponsored by BMC-Accenture WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential. Posted: 22 Aug 2011 \| Published: 22 Aug 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| ITIL

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

Ensuring you Get the Best Call Quality Available sponsored by RingCentral WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience. Posted: 18 Feb 2014 \| Published: 18 Feb 2014 TOPICS: IP Telephony \| QOS \| Routers \| Telephones \| Telephony Services \| Telephony Systems \| VoIP

Managed Mobility Services: Reduce Your Risk and Improve Productivity sponsored by Hewlett-Packard Enterprise WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Compliance Best Practices \| Data Security \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Managers

Consolidation: The Foundation For IT and Business Transformation sponsored by ServiceNow WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more. Posted: 19 May 2014 \| Published: 31 Jul 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Analytic Applications Software \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Service Management \| Business Service Management Software \| Data Analytics \| IT Management \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| Troubleshooting

Five Best Practices for Unified Communications sponsored by AT&T Corp WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Digital Telephony \| Telecom Spending \| Telecommunications Services \| Unified Messaging \| Unified Messaging Systems \| VoIP

Capturing the Potential of the Cloud sponsored by IBM WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers. Posted: 13 Oct 2010 \| Published: 15 Sep 2010 TOPICS: Business Intelligence \| Business Management \| Business Service Management \| Cloud Computing \| Global Economy \| IT Service Management \| IT Services

IBM Tivoli Service Request Manager White Paper sponsored by IBM WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. Posted: 22 Oct 2010 \| Published: 15 Jan 2010 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Citrix Mobile Solutions Bundle - Product Overview sponsored by Citrix Systems, Inc. WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications. Posted: 14 Jun 2013 \| Published: 06 Jun 2013 TOPICS: Application Deployment \| Application Hosting \| Application Security \| Applications Management \| Endpoint Security \| Handheld Device Security \| Handheld Devices \| IT Asset Management \| IT Services \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Wireless Security