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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Not sure how to start implementing cloud? This resource takes you through some of the key points to keep in mind as you are developing a long-term cloud strategy. Discover how you can create the ideal, optimized cloud environment that will serve your business needs for years to come.
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There is a great deal of discussion right now about advanced analytics, predictive analytics and in-database analytics. What are these? Read this white paper to find out!
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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
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Recent reports expose the monumental growth rate of data volumes. With increasing data volumes comes a need for computational power to absorb and analyze all this data in an attempt to gain a competitive edge. This paper attempts to shed some light on the decision process for selecting a specialty analytic server in today's business environments.
sponsored by SDL Web Content Management Solutions Division
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This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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SSL VPN is an important layer of protection for your company. This paper details an SSL VPN selection framework to help you evaluate the best option for your organization and how to save time and money when selecting your next SSL VPN.
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Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions.