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All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

The Forrester Wave: Global Workplace Services, Q1 2013 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers. Posted: 19 Feb 2014 \| Published: 19 Feb 2014 TOPICS: IT Service Management \| IT Services \| Service Level Management \| Service Packs \| Systems Management Services

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers. Posted: 01 May 2012 \| Published: 30 Apr 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| IT Service Management \| IT Services

Want Personalized Service Delivery? Consider MyIT. sponsored by BMC Software WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time. Posted: 20 Dec 2013 \| Published: 20 Dec 2013 TOPICS: Application Performance Management \| Applications Management \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security sponsored by Tripwire, Inc. WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security. Posted: 26 Sep 2012 \| Published: 26 Sep 2012 TOPICS: Access Control \| Access Rights \| Compliance Best Practices \| Compliance Software \| Data Security \| IT Services \| IT Systems \| Security \| Security Threats

The ServiceNow Service Automation Platform sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 12 May 2014 \| Published: 13 May 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

Realizing integrated interconnected service chain sponsored by IBM WHITE PAPER: Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise. Posted: 17 Jul 2013 \| Published: 30 Jun 2012 TOPICS: Cloud Computing \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ITIL \| Outsourcing \| Service Level Management

Citrix Mobile Solutions Bundle - Product Overview sponsored by Citrix Systems, Inc. WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications. Posted: 14 Jun 2013 \| Published: 06 Jun 2013 TOPICS: Application Deployment \| Application Hosting \| Application Security \| Applications Management \| Endpoint Security \| Handheld Device Security \| Handheld Devices \| IT Asset Management \| IT Services \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Wireless Security

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows